Last Updated: 1 March 2026

MyGenie (“we”, “our”, “us”) provides personalised nutrition planning and AI-assisted lifestyle support through our website and mobile applications, including but not limited to:

• MyGenie
   
• KetoGenie
   
• UniGenie
   
• FamilyGenie
   
• SmartGenie AI features
   

This Privacy Policy explains how we collect, use, store and protect your information in compliance with:

• UK GDPR
   
• Data Protection Act 2018
   
• EU GDPR (where applicable)
   
• Google Play Developer Policies
   
• Apple App Store Privacy Requirements
   

By using MyGenie, you agree to this policy.

MyGenie Ltd
United Kingdom
Email: admin@mygenie.life

MyGenie Ltd acts as the Data Controller.

• Name
   
• Email address
   
• Encrypted password
   
• Country
   
• Subscription status
   

We collect information necessary to personalise your experience, including:

• Dietary preferences (e.g., keto, family, budget-focused)
   
• Weight or goal information
   
• Food allergies or intolerances
   
• Household composition (FamilyGenie)
   
• Budget constraints (UniGenie)
   
• Meal preferences
   

This information is voluntarily provided by you.

To improve recommendations and platform performance, we may collect:

• Meal selections
   
• Skipped meals
   
• App interaction behaviour
   
• Feature usage
   
• Feedback
   

This data is used to personalise and improve your experience.

Subscriptions are processed via secure third-party payment providers (e.g., Google Play, Apple App Store or payment processors).

We do not store full card details.

We store:

• Transaction IDs
   
• Subscription tier
   
• Renewal status
   

• IP address
   
• Device type
   
• Operating system
   
• App version
   
• Basic analytics
   

MyGenie processes nutrition and lifestyle data to personalise meal planning.

This data is:

• User-submitted
   
• Used solely to provide app functionality
   
• Not sold to third parties
   

We do not access medical records.

We process data under:

• Contractual necessity (to provide services)
   
• Legitimate interests (security, improvement, fraud prevention)
   
• Consent (marketing, optional analytics)
   

SmartGenie uses automated systems to:

• Analyse behaviour patterns
   
• Adapt meal plans
   
• Suggest improvements
   

These processes do not produce legal or similarly significant effects.

Users may contact us to request human review.

We may share limited data with:

• Hosting providers
   
• Payment processors
   
• Analytics providers
   
• Email communication systems
   

We do not sell personal data.

All providers are contractually obligated to protect user data.

Where data is transferred outside the UK, appropriate safeguards are implemented in accordance with UK GDPR.

We retain personal data:

• While your account is active
   
• As required by law
   
• For legitimate business purposes
   

You may request deletion at any time.

You have the right to:

• Access
   
• Rectification
   
• Erasure
   
• Restriction
   
• Data portability
   
• Withdraw consent
   
• Lodge complaint with the ICO
   

ICO: https://ico.org.uk

By downloading or using MyGenie, you agree to these Terms.

If you do not agree, you must not use the service.

You must:

• Be 18 or older; or
   
• Have parental supervision
   

FamilyGenie must be managed by a responsible adult.

MyGenie provides:

• Personalised meal planning
   
• AI behavioural insights
   
• Shopping list generation
   
• Subscription-based features
   

We may modify features to improve the service.

MyGenie may offer:

• Free access (limited features, if available)
   
• Genie+
   
• MyGenie Pro
   
• Sub-Genie upgrades (e.g., KetoGenie, UniGenie, FamilyGenie upgrades)
   

Features vary by plan.

Subscriptions:

• Are billed in advance
   
• Renew automatically unless cancelled
   
• Can be cancelled via your app store account (Google Play / Apple)
   

Cancellation must occur before renewal to avoid further charges.

Refunds are subject to platform policies and applicable law.

MyGenie provides nutritional guidance only.

It does not:

• Diagnose medical conditions
   
• Replace professional healthcare advice
   
• Provide treatment plans
   

Always consult a qualified healthcare professional before making dietary changes.

You are responsible for:

• Ensuring dietary suitability
   
• Managing allergies
   
• Monitoring your health
   

We are not liable for adverse reactions resulting from user choices.

You may not:

• Attempt to reverse engineer the app
   
• Share accounts
   
• Misuse referral systems
   
• Exploit subscription loopholes
   
• Post harmful or unlawful content
   

All software, branding, AI systems and content are owned by MyGenie Ltd.

Unauthorised reproduction is prohibited.

To the maximum extent permitted by law:

MyGenie shall not be liable for indirect or consequential damages.

Total liability is limited to the amount paid in the previous 12 months.

We may suspend or terminate accounts for:

• Breach of terms
   
• Fraud
   
• Abuse
   

Subscriptions are processed via:

• Google Play
   
• Apple App Store
   
• Other approved payment processors
   

Charges are managed through your store account.

You must cancel via your store account settings.

Deleting the app does not cancel your subscription.

Refunds are handled in accordance with:

• Google Play refund policies
   
• Apple App Store policies
   
• Applicable consumer protection laws
   

We use:

• Essential cookies
   
• Analytics cookies
   
• Performance cookies
   

You may manage cookies through browser settings.

Where legally required, consent is requested.

Approved creators may earn commission through tracked referral links.

Creators must:

• Disclose affiliate relationship
   
• Avoid misleading claims
   
• Comply with advertising standards
   

Self-referrals are prohibited.

Commission structures may change.

We implement:

• HTTPS encryption
   
• Secure hosting
   
• Encrypted passwords
   
• Access controls
   

No system is completely secure.

These terms are governed by the laws of England and Wales.

MyGenie Ltd
United Kingdom
Email: admin@mygenie.life