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Privacy Policy

 

Last updated: 13th December 2025

1. Introduction

MyGenie (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you:

  • Visit our website (including mygenie.life and related subdomains)
     
  • Use any MyGenie application, including KetoGenie and MedGenie
     
  • Apply to become a CreatorGenie partner
     
  • Communicate with us directly
     

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

MyGenie is a nutrition and lifestyle technology platform providing focused applications designed to help users plan meals, manage food choices, and support long-term habits.

For the purposes of data protection law, MyGenie is the data controller of your personal information.

Contact email:
admin@mygenie.life

3. Information We Collect

a) Information you provide to us

We may collect the following information when you voluntarily provide it:

  • Name
     
  • Email address
     
  • Links to social media profiles or websites
     
  • Approximate audience size (for creator applications)
     
  • Content descriptions or messages you submit
     
  • Any information you provide when contacting us
     

For CreatorGenie applications, we collect only what is necessary to assess suitability.

b) App-related information

When using our apps, we may collect:

  • Account information (e.g. email, app preferences)
     
  • Meal planning preferences
     
  • Dietary selections or exclusions
     
  • Usage data (e.g. feature interactions)
     

We do not require medical diagnoses to use our services.

c) Technical data

We may automatically collect limited technical data such as:

  • IP address
     
  • Browser type
     
  • Device type
     
  • General usage analytics
     

This data is used for security, performance, and improvement purposes only.

4. How We Use Your Information

We use your information to:

  • Provide and operate MyGenie apps and services
     
  • Review CreatorGenie applications
     
  • Communicate with you about your account or application
     
  • Improve functionality and user experience
     
  • Maintain security and prevent misuse
     
  • Meet legal and regulatory obligations
     

We do not sell your personal data.

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent – where you voluntarily submit information
     
  • Contractual necessity – to provide app services
     
  • Legitimate interests – improving and securing our platform
     
  • Legal obligations – where required by law
     

You may withdraw consent at any time where applicable.

6. How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your information, including:

  • Secure hosting providers
     
  • Access controls
     
  • Data minimisation practices
     

We retain personal data only for as long as necessary to fulfil its purpose or comply with legal requirements.

7. Sharing Your Information

We may share limited data with trusted service providers who help us operate our services (e.g. hosting, analytics, email delivery).

These providers are required to handle your data securely and lawfully.

We will never share your data for unrelated marketing purposes.

8. International Data Transfers

Some of our service providers may store data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you
     
  • Request correction of inaccurate data
     
  • Request deletion of your data
     
  • Object to or restrict processing
     
  • Withdraw consent where applicable
     

To exercise these rights, contact us at:
admin@mygenie.life

10. Cookies

Our website may use essential cookies and basic analytics cookies to ensure proper functionality.

You can manage cookie settings through your browser.

11. Children’s Privacy

MyGenie services are not intended for children under 13, and we do not knowingly collect data from children.

12. Third-Party Links

Our website or apps may contain links to third-party services.

We are not responsible for the privacy practices of those third parties.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Email: admin@mygenie.life

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